BA and kulula get thumbs up from business travellers in top brand awards

2016-08-24 16:30
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Cape Town - South Africa’s business travellers are have spoken in the latest Sunday Times Top Brands Survey, naming British Airways (operated by Comair) and kulula.com  as the top brand in the Domestic Airline Business category of the 2016.

“Accolades like this are very encouraging, especially in a tough economy, when business and business travellers need to maximise value for their money. It’s also a good indicator that customers recognise not only our brands, but the operational efficiency that allows us to offer competitive fares,” spokesperson Shaun Pozyn Pozyn says.

Winners in the Top Domestic Airline Business Category:      

1. British Airways

2. kulula

3. Mango

4. SAA

5. FlySafair

South African Airways took the overall placing for the top Domestic Airline Consumer category followed by British Airway in second and Mango in third. 

Winners in the Top Domestic Airline Consumer Category: 

1. SAA

2. British Airways

3. Mango

4. kulula

“The Sunday Times Top Brands survey is prestigious and authoritative, so winning this category makes us very proud. It’s a useful benchmark of the high standard of our airline’s offering, management and staff."

“Customers know when a brand values them and their business. That’s why recognitions such as this is a great indicator of how we are performing. Leadership, integrity and innovation are fundamental to success in our business and these enduring relationships are a testament to the commitment of the airline’s teams to those qualities.”

The awards were announced on Tuesday, 23 August, and full results will be available on Sunday, 28 August. 

Pozyn points out that this year marks the 70th anniversary of British Airways and kulula.com’s holding company, Comair Limited, and the 20th anniversary of Comair’s franchise agreement with British Airways.

“An essential ingredient of our success has been on building strong, lasting partnerships, such as our franchise agreement with British Airways, which offers the Executive Club Frequent Flyer Programme for business travellers. 

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